We take security seriously at the National Assembly for Wales. Last year we welcomed over 60,000 visitors to our buildings, hosted HRH the Queen at the Official Opening of the Assembly and cheered for our Olympians and Paralympians at the Homecoming event.
Our Security team ensure the safety and security of everyone who works at or visits the Assembly and are the first point of contact for all visitors to the estate.
We are currently looking for a Visitor Liaison Security Officer to join our team, and are looking to create a reserve list of people who may be suitable for similar vacancies that arise within the next 12 months.
Security Officers Laura, Shane and Dean talk why the National Assembly for Wales could be the place for you.
How is working here different to other security jobs?
“I don’t think I’ve used Welsh in any of my other jobs. I like speaking to the public, and talking to Front of House colleagues really helps to get my Welsh up to standard.”
“It’s more challenging. I used to work in a coffee shop and I I’ve gained so many more skills working here.”
“It’s very family orientated and a really supportive environment.”
Some Welsh language skills are essential for the role. Anyone interested in applying should be able to:
- understand sentences when people talk about everyday situation, and
- hold a conversation with on a common topic e.g. work, hobbies, future plans.
What do you like about working for the Assembly?
“You meet some interesting people, there’s always something on.”
“Every day there’s something different, there’s different functions on, and you learn how to treat people with different needs. In my last job I wouldn’t have felt confident with that, but I do now.”
Our security staff are trained to be aware of the needs of visitors with disabilities, or who might have specific requirements based on their religious beliefs.
So what does a typical day involve?
As well as monitoring the buildings, Security staff greet all visitors and ensure safety on the estate. They also work with Assembly Members, other departments and external organisations to plan events at the Assembly.
“…friendly and extremely helpful security…”
“…very efficient but good humoured security guards…”
“The security staff are very nice and friendly, when they say ‘Welcome to the Welsh Assembly building…’ with a friendly smile it really does make a nice impact”.
What’s been a personal highlight for you while working here?
“Being able to work at the Royal Opening. You see these things on the tv and you never think you’ll have the opportunity to be part of it. That and meeting Greg Davies from the Inbetweeners when he was here.”
“The Royal Opening – being involved with something that prestigious”.
“Meeting Bruce Dickinson from Iron Maiden, he’s one of my heroes”.
What would you say to someone thinking about applying for the role?
“It’s a fantastic organisation, they support you when you need it”.
“The well-being side is really good, you can develop yourself as an individual”.
The Assembly is an exciting place to work with progressive policies and a commitment to training and development. Further information on the benefits of working for us can be found on our recruitment pages.
How do I apply?
Full details about the role, including the job description and how to apply can be found on our website.